PROCESSING YOUR ORDER
Orders are processed and shipped Monday through Friday with exceptions for major holidays. Orders placed after 12pm AEST will be processed the following business day.
We do our best to process orders in a timely manner and many orders will ship within 24 hours. However, order processing may take up to 3 business days before shipping.
Pre orders require 3 weeks processing/delivery.
TRACKING & DELIVERY
Shipping information will be sent to the email address provided on the order, once processed. Please make sure to add our email address info@suitsvibes.com to your contacts. This will avoid any communications being sent to your junk/spam files in error.
Transit and delivery information may take several days before being updated on carrier websites. This is outside of our control. If you feel there may be an issue with the tracking information provided to you, please contact us.
Shipping times can vary seasonally. If you have not received your order in the time advised when your order was placed, please contact us so that we can assist you in tracking and receiving your products.
Delivery times will be affected during public holidays; manufacturers, couriers, and postal service providers will limit their operations at these times. This is outside our control.
For international deliveries, any import fees, customs taxes or additional costs imposed by the country of destination are the sole responsibility of the customer.
DELIVERY TIMES
Free Shipping - Delivery times for the Australian are estimated between 3 to 5 business days once the order has shipped.
International Shipping - There is an additional fee for this service and applies only to international shipments. Delivery times are estimated between 10 to 20 business days to arrive and will vary by location.