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FREQUENTLY ASKED QUESTIONS

Can I book an appointment to try on the suits?

Yes absolutely! Simply book a time online.

How do I know the item will fit me?

For each item there is a specific size guide attached. You can find the size guide by clicking on the image in the product view. You will then self-measure to ensure that your sizes and the size guide match up. Do not worry if the item does not fit once you have received it simply send it back and we will refund you.

Can I change the details of an order once it is placed?

Unfortunately, once an order has been placed and a confirmation email has been sent we cannot change any part of the order.

Which methods of payment can I use?

You can pay by any Visa, MasterCard, PayPal and AfetrPay. To ensure that shopping online is secure, your credit/debit details will be encrypted through the Stripe payment gateway. Suits Vibes will not store any credit card details. The prices displayed on our web site are in Australian Dollars.
We take payment from your account at the time of order.

How long will it take for my order to arrive?

We process and ship orders Monday - Friday with the exception of major holidays. Most orders ship within 1 business day. Occasionally orders may take longer to process. Once shipped, delivery is estimated at 3 to 7 business days to arrive depending on the delivery address.

Will I be able to track my order?

Absolutely! We provide tracking numbers for all order items once they have shipped.

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